HTE Keynote Theatre 2 - Sponsored by Revolut
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Tuesday
10.30 - 11.00
Tommy Giraux
Honest BurgersSelecting and Implementing the Right Hospitality Tech
In this keynote, Tommy will share his experience and advice on selecting and buying the right hospitality technology for your business, and he will outline his process for successful implementation.
11.15 - 11.45
William Connors
Noble Restaurants Ltd.How To Set Up an IT Tech Stack for Successful Restaurant Brand
Learn from industry experts how to choose and link EPOS (point of sale), CRM (customer relationship management), loyalty, rewards, customer feedback, HR, and stock to improve efficiency, reduce costs, and gain valuable insights into your data.
12.00 - 12.30
Ajmal Mushtaq
Boss PizzaPractical Steps to massively grow your Takeaway Business.
Ajmal offers PRACTICAL ADVICE on how to set up your Takeaway business for total success. This is a must attend seminar for anyone looking to rapidly boost sales. He will share practical insights and step by step instructions on how to grow your business.
12.45 - 13.15
Melinda Roylett
Lloyds Banking GroupRedefining Payments in Hospitality: Enhancing the Guest Experience Through Innovative Solutions
Join us to discuss how you can build loyalty at the checkout, get to the forefront of payments innovation, and how integrating seamless and efficient payment solutions can enhance the overall guest experience within the hospitality industry.
14.15 - 14.45
Matthew Acton Davis
Revolut BusinessBanking on Business Growth: How Hospitality can Scale and Save in 2024
In this session, you will learn about ways how payment tools can help optimise operations for hospitality businesses, removing inefficiencies, giving time and control back, as well as reducing costs and supporting revenue growth along the way.
15.00 - 15.30
Lefteris Angelides
Visual ArchitectsTransformative, Immersive Event Design: The Impact of Décor and Set Design
Lefteris will discuss the crucial role of décor and set design in creating impactful events, emphasising how these elements set the tone, enhance brand identity, and elevate guest experiences. He will also highlight Visual Architects'' innovative approach to event design, showcasing their diverse portfolio, commitment to sustainability, and vision for the future of the industry.
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Wednesday
10.30 - 11.00
David Rose
Papajohns InternationalPapajohns: Innovation and fun with data and AI
Hear from Papajohns about some of their recent innovation including: Democratising data for local franchise owners to improve local marketing; integrating data across different channels to improve targeting; and generating data and content with new GenAI tools and CustomGPTs
11.15 - 11.45
Simon Heppner
Net Zero NowAutomating carbon accounting without sacrificing quality
A climate strategy is becoming business critical - for compliance, for tenders and for success - and carbon accounting is evolving: if V1 was dumb (integration with accounting software producing unreliable and unusable outputs) and V2 painful; (laborious manual input of procurement data) V3 could be the answer.
12.00 - 12.30
Dayana Zahari
ExelyDigital First Impression & Visibility in Hospitality
Unlock the secrets to dominating the digital landscape in hospitality! This seminar will reveal why online brand awareness is your key to success, and how to supercharge your property’s visibility using Google Business Profile, Google Free Link and Google Analytics. Don’t miss out on learning how to have the best digital first impression and turn your online presence into your biggest competitive advantage!
12.45 - 13.15
Sally Critchlow & Sarah Austin
Access Hospitality & Mitchells & ButlersHow Can Today’s AI Help Hospitality Provide a Great Guest Experience? - A Hospitality Operator’s Perspective.
Discover how to integrate AI into your hospitality business in our session, "Serving Hospitality: Harnessing AI to Add Practical Value to Your Business." Learn practical, straightforward tips to enhance customer experiences, streamline operations, and boost efficiency, making your establishment thrive in today''s competitive market.
13.30 - 14.00
Ken Ume, Emma Robinson and Adena Cahill
Mapal + BOXPARKChange management & Technology: How do you unlock the opportunities in both?
Hospitality is a fast-paced industry with little downtime. Its leaders face numerous obstacles to success. Everything from staff shortages and rising operational costs to competition, economic uncertainty, technological disruption and changing customer expectations. Arguably the one thing that connects them all if the need for change management. Successful change management is crucial to ensuring the interconnected elements of staff well-being, professional growth, and customer service stay in-sync to maintain profitability. What does good sustainable change management look like for hospitality leaders that needs to adapt at speed and make better use of more technology than ever before?
14.15 - 14:45
Alex Codina
Revolut BusinessPayments for Hospitality: Optimising Operations While Delivering Tangible Impact
In this session, you will learn about ways how payment tools can help optimise operations for hospitality businesses, removing inefficiencies, giving time and control back, as well as reducing costs and supporting revenue growth along the way.
15.00 - 15.30
Kevin Dixon
TevalisPower of POS Integration
Harnessing the power of POS integration isn''t just a convenience—it''s a strategic advantage that propels growth and ensures long-term success in a competitive marketplace.
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