Headline Partner

headline-sponsor-logo: UKHospitality

Silver Sponsor

headline-sponsor-logo: Revolut Business

30-1 SEPT/
OCT 2025


30-1 SEPT/
OCT 2025

Seminar Theater 5

    • Tuesday

      Laurence Redshaw-Stead: Speaking in the Seminar Theater 5

      11.00 - 11.30

      Laurence Redshaw-Stead
      NWS Group

      Sustainable Innovations: Leading the way in Eco-Friendly Logistics

      Join Nene Electrical and discover a sustainable future.

      Hannah Osman: Speaking in the Seminar Theater 5

      11.45 - 12.15

      Hannah Osman
      Valpak Ltd

      Breaking Barriers in Cup Recycling: Achievements, Challenges, and Industry Collaboration

      Join us for an insightful seminar focused on overcoming barriers in cup recycling. We''ll discuss our successful projects, the challenges of cup recyclability, and the crucial need for industry-wide collaboration. We''ll dive into the importance of engaging directly with paper mills to understand and address their challenges, emphasising the development of clear labeling and accreditation systems to guide consumers.

      Timothy Grant: Speaking in the Seminar Theater 5

      12.30 - 13.00

      Timothy Grant
      PIQET (Owned by Lifecycles)

      Promoting sustainable design through Life Cycle Assessment

      A Life Cycle Assessment (LCA) gives you the full picture of the environmental impact product and its packaging. By understanding the energy consumption, emissions, and resources associated with each stage of a product''s life cycle, you can make informed decisions to minimise your environmental footprint. Timothy Grant will explain how LCA provides provide quantification of impacts and metrics to inform sustainability decision making, from the micro level of design and material selection through to the macro level of policy making. He will highlight why the packaging industry needs to adopt a more data-driven approach and how LCA can help find a balance between functionality and sustainability.

      Elle Rustique, PhD: Speaking in the Seminar Theater 5

      13.15 - 13.45

      Elle Rustique, PhD
      TipBrightly

      The Emergence of Cashless Tipping in the US Hotel Industry

      In the US, tipping is a core part of the dining and hotel experience, a social norm and expected practice by American consumers. Then COVID happened, creating unexpected labor shortages and demands for new contactess technology. This seminar shares insights from one of the first companies to implement a cashless tipping solution for a global, award-winning global luxury boutique brand.

      Simon Ralphs: Speaking in the Seminar Theater 5

      14.00 - 14.30

      Simon Ralphs
      Smart Green Chargers

      EV Charging for Hospitality

      The EV Charging market is growing and maturing. The purpose of this seminar is to provide some insight into the world of EV Charging, AC & DC chargers, installation, power, loT connectivity and support. With legislation landscape changing then we will share some of the important considerations and provide the opportunity to discuss options.

      Dayle Guy, Ian Chambers, Steve Osborne: Speaking in the Seminar Theater 5

      14.45 - 15.15

      Dayle Guy, Ian Chambers, Steve Osborne
      Epson, App4, Melford Technologies

      Five Ways to Improve Your Customer Experiences That Can Grow Your Business.

      Create a memorable customer experience with and without technology that will grow your hospitality business. Ian and Steve, joined by their customers will answer your questions, share their challenges and successes, and their five ways on how you can improve your customer experiences and grow your business. Taking your first brave step and starting out, or forging ahead with your growth plan, bring your questions to this experienced team of business owners and hospitality gurus.